Terms of service
Terms of Service
Welcome to Cologne House. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
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By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
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We reserve the right to refuse service to anyone at any time for any reason.
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You agree not to use our products or services for any illegal or unauthorized purpose.
2. Product Information
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All our perfumes are inspired recreations and are not affiliated with or endorsed by any original designer brands.
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We strive to ensure product descriptions and images are accurate, but slight variations may occur.
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Our fragrances are Extrait de Parfum with 40% oil concentration, ensuring long-lasting performance.
3. Pricing & Payments
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All prices listed on the website are subject to change without prior notice.
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We reserve the right to modify or discontinue any product at any time.
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Payments must be made through the available secure payment methods provided at checkout.
4. Orders & Cancellation
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Once an order is placed, it cannot be canceled after it has been processed or shipped.
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We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.
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In case of cancellation from our side, a full refund will be issued.
5. Shipping & Delivery
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We aim to deliver orders within the estimated time, but delays may occur due to unforeseen circumstances.
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Cologne House is not responsible for delays caused by courier partners or external factors.
6. Return & Refund Policy
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Refunds are issued only for damaged products, and a complete unboxing video is mandatory.
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Returns are accepted only if a wrong product is delivered.
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Please refer to our Return & Refund Policy for full details.
7. Intellectual Property
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All content on this website, including text, images, branding, and design, is the property of Cologne House.
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Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
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Cologne House shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
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Customers are advised to perform a patch test before using any fragrance product.
9. Privacy
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Your personal information is handled in accordance with our Privacy Policy.
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By using our website, you consent to the collection and use of your data as outlined.
10. Changes to Terms
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We reserve the right to update or modify these Terms of Service at any time without prior notice.
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Continued use of the website after changes implies acceptance of the updated terms.
11. Contact Information
For any questions regarding these Terms of Service, you can contact us at: